Guest-Focused Studio Operations Coordinator

Arhaus; Aspen (CO); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Advancement opportunities

Competitive earnings & discounts

Medical insurance

Dental insurance

Life insurance

Flex spending plan

401K retirement program

529 college savings plan

Paid vacations & holidays

Job summary

Arhaus in Aspen is seeking an Operations Assistant to support Interior Designers and Studio staff, driving sales and delivering exceptional guest experiences at the store level. You will coordinate with other assistants, maintain operational standards, and represent the Arhaus brand across all customer touchpoints.

The role emphasizes assisting clients, understanding product details, and working within the selling model to meet business objectives while upholding company policies and procedures.

Responsibilities

• Perform all opening and closing duties as directed
• Record all hours worked
• Review and act upon email communications
• Drive guest experience and uphold service standards
• Assist customers in studio when designers unavailable
• Maintain product knowledge and selling standards
• Ensure accuracy of orders and tagging
• Schedule client in-home design appointments

Job description

Arhaus in Aspen is seeking an Operations Assistant to support Interior Designers and Studio staff, driving sales and delivering exceptional guest experiences at the store level. You will coordinate with other assistants, maintain operational standards, and represent the Arhaus brand across all customer touchpoints.

The role emphasizes assisting clients, understanding product details, and working within the selling model to meet business objectives while upholding company policies and procedures.