Guest-Focused Security Officer | Flexible Shifts & Safety

Hard Rock Hotel & Casino Ottawa; Bristol (TN); On-site; USD 19,000 - 26,000; Full time

Job summary

Hard Rock Hotel & Casino Ottawa is seeking a Security Officer to provide vigilant security coverage across the property under the supervision of Security Department managers. You will safeguard guests and team members, deter theft, and handle incidents with clear reporting.

The role requires a High School diploma or equivalent, a background in guest service or security, and the ability to obtain required licenses.

Qualifications

• High School Diploma or equivalent required.
• 1 year of guest service experience preferred; security experience also considered.

Responsibilities

• Maintain security throughout the entire property.
• Protect the safety of patrons and employees during assigned shift.
• Safeguard company assets during shift times.
• Prepare detailed incident reports clearly and precisely.
• Enforce policies and procedures per internal controls and gaming regulations.
• Assist in emergencies and with patrons on inquiries and directions.

Skills

Guest service

Report writing

Emergency response

English communication

Education

High School Diploma or equivalent

Tools

Radios

Computers

Job description

Hard Rock Hotel & Casino Ottawa is seeking a Security Officer to provide vigilant security coverage across the property under the supervision of Security Department managers. You will safeguard guests and team members, deter theft, and handle incidents with clear reporting.

The role requires a High School diploma or equivalent, a background in guest service or security, and the ability to obtain required licenses.