Guest Security Officer - Casino & Events

Hard Rock Hotel & Casino Ottawa; Bristol (TN); Sur place; USD 19 000 - 26 000; Plein temps

Résumé du poste

Hard Rock Hotel & Casino Ottawa is seeking a Security Officer to provide coverage for patrons and team members, safeguard assets, and maintain a welcoming, guest-oriented demeanor on shift. This role requires adherence to internal controls and gaming regulations and offers flexibility to work holidays and weekends.

The position demands a High School Diploma or equivalent, at least one year of guest service experience, and at least one year of security-related experience is preferred.

Qualifications

• High School Diploma or equivalent is required and a minimum of one (1) year of guest service experience, or the equivalent combination of education and experience.
• One (1) year of security related experience preferred.
• Must obtain and maintain all licenses / certifications per Federal, State, and Virginia Lottery.
• Must be at least twenty-one (21) years of age.
• Must be able to obtain CPR/AED certificate and pass Blood Borne Pathogen training.
• Must be able to work holidays and weekends, as well as flexible shifts.

Responsabilités

• Maintain security throughout the entire property.
• Responsible for the security and safety of patrons and employees during assigned shift.
• Safeguards Company assets during shift times.
• Prepare detailed incident reports in a clear and precise manner.
• Enforces policies and procedures as they apply to the Internal Controls and Gaming Regulations during their assigned shifts.
• Assists in the event of an emergency.
• Assist patrons with a wide variety of inquiries and situations including providing information about the property and events, giving directions, and escorting them if necessary.
• Perform work regularly and adheres to all Virginia Lottery Regulations.

Connaissances

Guest service

Communication

Report writing

Stand for long periods

Formation

High school diploma

Outils

Radios

Computers

Description du poste

Hard Rock Hotel & Casino Ottawa is seeking a Security Officer to provide coverage for patrons and team members, safeguard assets, and maintain a welcoming, guest-oriented demeanor on shift. This role requires adherence to internal controls and gaming regulations and offers flexibility to work holidays and weekends.

The position demands a High School Diploma or equivalent, at least one year of guest service experience, and at least one year of security-related experience is preferred.