Guest‑Focused Security Officer – Casino & Resort Safety

Riverside Casino & Golf Resort; Bonner (MT); On-site; USD 22,000 - 29,000; Full time

Job summary

The Security Officer at Riverside Casino and Golf Resort protects guests, staff and assets while delivering exceptional Guest Service across the casino, hotel, parking areas, and golf course.

Key duties include patrolling facilities, responding to emergencies, performing First Aid, CPR and AED as needed, and documenting incidents. The role requires reliable communication, a valid IRGC license, and the ability to stand for long periods.

Qualifications

• Must have strong guest service and communication skills.
• Ability to patrol and ensure safety of guests and employees.

Responsibilities

• Provide first class Guest Service to all internal & external guests.
• Patrol property (casino, hotel, parking lots, and golf course) and ensure the safety of all employees and guests.
• Respond to radio and emergency calls as needed.
• Perform First Aid, CPR, and AED as needed, and maintain certification in these areas when necessary.
• Conduct money transfers and table fills/credits, as well as monitor drops as needed.
• Perform all post duties assigned, to include writing incident reports.
• Work closely with other departments and maintain open communication with all employees.
• Ability to stand up to 100% of the time.

Skills

Guest service

Interpersonal communication

Written communication

Patrol safety awareness

Education

High school diploma or GED

IRGC license eligibility

Job description

The Security Officer at Riverside Casino and Golf Resort protects guests, staff and assets while delivering exceptional Guest Service across the casino, hotel, parking areas, and golf course.

Key duties include patrolling facilities, responding to emergencies, performing First Aid, CPR and AED as needed, and documenting incidents. The role requires reliable communication, a valid IRGC license, and the ability to stand for long periods.