Security Officer

Riverside-Casino-; West Liberty (IA); On-site; USD 22,000 - 29,000; Full time

Job summary

Riverside Casino and Golf Resort is seeking a dedicated Security Officer to protect guests, staff and assets while delivering excellent guest service.

Responsibilities include patrolling the property, responding to emergencies, performing first aid, CPR, and AED as needed, and coordinating with other departments to maintain safety and security across casino, hotel, and grounds.

Qualifications

• High school diploma or GED required.
• Must be able to be licensed through IRGC.
• Excellent interpersonal and written communication skills.
• Customer service experience required.
• Acceptable Motor Vehicle Record.

Responsibilities

• Provide first class Guest Service to all internal & external guests.
• Patrol property (casino, hotel, parking lots, and golf course) and ensure the safety of all employees and guests.
• Respond to radio and emergency calls as needed.
• Perform First Aid, CPR, and AED as needed, and maintain certification in these areas when necessary.
• Conduct money transfers and table fills/credits, as well as monitor drops as needed.
• Perform all post duties assigned, to include writing incident reports.
• Work closely with other departments and maintain open communication with all employees.
• Ability to stand up to 100% of the time.

Skills

Interpersonal skills

Written communication

Customer service

Education

High school diploma or GED

Job description

The Security Officer is responsible for protecting customers, employees, and all assets of Riverside Casino and Golf Resort, while providing superior Guest Service.

Salary: $18.50/hour (including Premium pay and average tips)

Schedule: Full time including, Evenings, Overnights, Weekends and Holidays

Essential Functions:

• Provide first class Guest Service to all internal & external guests.
• Patrol property (casino, hotel, parking lots, and golf course) and ensure the safety of all employees and guests.
• Respond to radio and emergency calls as needed.
• Perform First Aid, CPR, and AED as needed, and maintain certification in these areas when necessary.
• Conduct money transfers and table fills/credits, as well as monitor drops as needed.
• Perform all post duties assigned, to include writing incident reports.
• Work closely with other departments and maintain open communication with all employees.
• Ability to stand up to 100% of the time.

Required:

• Acceptable Motor Vehicle Record.
• High school diploma or GED equivalent.
• Ability to be licensed through IRGC.
• Must demonstrate interpersonal and written communication skills.
• Customer service experience.