Guest Safety & Security Officer (Full-Time)

Riverside-Casino-; Iowa (LA); On-site; USD 22,000 - 29,000; Full time

Job summary

The Riverside Casino and Golf Resort in Iowa is seeking a Security Officer to protect guests, employees, and assets while delivering superior guest service. You will patrol the casino, hotel, parking areas, and golf course, respond to calls, and perform first aid, CPR, and AED as required.

You’ll handle transfers, drops, and incident reports, and work with other departments to maintain open communication. The ideal candidate has a high school diploma or GED, an acceptable MVR, and the ability to

Qualifications

• High school diploma or GED required.
• Ability to be licensed through IRGC.
• Acceptable Motor Vehicle Record (MVR) required.
• Customer service experience required.

Responsibilities

• Provide first class Guest Service to all guests.
• Patrol property (casino, hotel, parking lots, and golf course) and ensure safety for all.
• Respond to radio and emergency calls as needed.
• Perform First Aid, CPR, and AED as needed, and maintain certification when required.
• Conduct money transfers and table fills/credits, and monitor drops as needed.
• Write incident reports for post duties and events.
• Work with other departments and maintain open communication with all employees.
• Stand up to 100% of the time.

Skills

Customer service experience

Education

High school diploma or GED

Job description

The Riverside Casino and Golf Resort in Iowa is seeking a Security Officer to protect guests, employees, and assets while delivering superior guest service. You will patrol the casino, hotel, parking areas, and golf course, respond to calls, and perform first aid, CPR, and AED as required.

You’ll handle transfers, drops, and incident reports, and work with other departments to maintain open communication. The ideal candidate has a high school diploma or GED, an acceptable MVR, and the ability to