Guest-Focused Restaurant Supervisor

SSA Consulting Group; Washington (District of Columbia); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Overtime pay

Meal plan & employee discounts

401(k) with company match

Tuition discount

Bereavement leave

Holiday pay (1.5x)

Paid sick leave

Job summary

SSA Group is seeking a Restaurant Supervisor to lead front-of-house operations and deliver exceptional guest experiences across multiple locations. You will work under the Restaurant Manager to implement policies, train staff, and ensure consistent service quality in a fast-paced hospitality environment.

Ideal candidates bring strong interpersonal skills, leadership experience, and a solid grasp of financial and operational controls.

Qualifications

• Excellent interpersonal and communication skills.
• Proven leadership and team-building abilities.
• Strong problem-solving and decision-making skills.
• Financial management, merchandising, analytical, planning and leadership skills.
• Able to work in a fast-paced environment and flexible hours.

Responsibilities

• Deliver warm, welcoming guest experiences.
• Drive operational systems, processes and policies.
• Assist in planning food concepts and equipment needs.
• Manage financial forecasts and information flow with Restaurant Manager.
• Oversee staff training and orientation.
• Ensure SSAfety training completed for all staff.
• Maintain cleanliness and safety of the facility.
• Oversee front-of-house operations day-to-day.
• Comply with state and federal labor laws.
• Collaborate with client staff to maintain positive relationships.

Skills

Interpersonal skills

Leadership

Problem solving

Financial management

Merchandising

Analytical thinking

Planning

Flexibility

Computer skills

Stamina/standing

Shift flexibility

Education

ServSafe Certification

Food Handling Certification

Job description

SSA Group is seeking a Restaurant Supervisor to lead front-of-house operations and deliver exceptional guest experiences across multiple locations. You will work under the Restaurant Manager to implement policies, train staff, and ensure consistent service quality in a fast-paced hospitality environment.

Ideal candidates bring strong interpersonal skills, leadership experience, and a solid grasp of financial and operational controls.