Guest Experience Food Service Associate

SSA Group; Greensboro (NC); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

On-Demand Pay

Meal Plan & Employee Discounts

401(k) with 15% company match

Tuition Discount

Bereavement Leave

Holiday pay

Job summary

SSA Group is seeking a Food Service Associate to join our team and deliver warm, welcoming service to guests across multiple locations. You will support daily restaurant prep, uphold safety and quality standards, and help ensure a clean, organized work environment while providing exceptional guest experiences.

The role requires strong interpersonal skills, flexibility to work varied hours, and the ability to stand for extended periods with light lifting.

Qualifications

• Excellent interpersonal and communication skills.
• Strong problem solving and decision making abilities.
• Ability to stay organized and flexible in a fast-paced environment.
• Team player, personable, professional, upbeat and energetic; takes initiative.
• Physical stamina to stand long periods and lift 10–35 lbs as needed.

Responsibilities

• Deliver warm, welcoming, and memorable experiences for guests and clients.
• Support restaurant prep (FOH and line) for daily operation.
• Meet daily quick service, food safety, quality, availability, merchandising and guest service standards.
• Participate in safety logs and monitor temperatures, rotation and waste.
• Maintain proper uniform, hygiene, and sanitation standards.
• Assist in daily prep and item lists; support operations as needed.
• Respond to guest feedback promptly and report issues to supervisors.
• Keep informed on menu items, prices, and specials.

Job description

SSA Group is seeking a Food Service Associate to join our team and deliver warm, welcoming service to guests across multiple locations. You will support daily restaurant prep, uphold safety and quality standards, and help ensure a clean, organized work environment while providing exceptional guest experiences.

The role requires strong interpersonal skills, flexibility to work varied hours, and the ability to stand for extended periods with light lifting.