Food Service Ops Lead - Guest Experience & Team Growth

SSA Consulting Group; Colorado Springs (CO); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

401(k) with 15% match

Paid Time Off up to 144 hours

Medical, Dental, Vision Insurance

Employee Discounts

Tuition Discount

Holiday pay 1.5× on holidays

Paid sick leave as per law

Job summary

SSA Group is seeking an Assistant Food Service Operations Manager to oversee front-of-house operations and support overall food service programs. The role emphasizes delivering guest experiences, maintaining cleanliness and safety, and collaborating with management on budgeting and staffing in a coastal region context.

The position requires strong leadership, problem-solving, and communication skills, with flexibility to work varied hours including nights and weekends.

Qualifications

• Two years operations management experience.
• ServSafe or Food Handling Certified.
• All education backgrounds eligible.

Responsibilities

• Deliver warm, memorable guest experiences and client interactions.
• Support implementation of operating systems, processes and policies.
• Assist season planning for food concepts, equipment needs, and operational excellence.
• Support department financial forecasts, information flow, and payroll considerations.
• Oversee food service training and staff orientation per the onsite handbook.
• Ensure SSA safety training is completed for all staff.

Skills

Leadership

Communication

Problem solving

Financial management

Staff scheduling

Adaptability

Safety compliance

Computer literacy

Job description

SSA Group is seeking an Assistant Food Service Operations Manager to oversee front-of-house operations and support overall food service programs. The role emphasizes delivering guest experiences, maintaining cleanliness and safety, and collaborating with management on budgeting and staffing in a coastal region context.

The position requires strong leadership, problem-solving, and communication skills, with flexibility to work varied hours including nights and weekends.