Guest-Focused Restaurant Server — Elevate Service & Upsell

Holiday Inn; Charlotte (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Atma Hotel Group is seeking a Restaurant Server for the Holiday Inn in Charlotte, NC. The candidate will greet guests, take orders, explain menu items, and upsell beverages to ensure a timely, professional dining experience in line with hotel standards.

Applicants should have at least a high school diploma, 1 year of food and beverage service, and be able to stand for long periods. Flexible hours including weekends and holidays are expected within a fast-paced environment.

Qualifications

• Greet guests in a polite, professional manner.
• Explain menu items with preparation, ingredients and presentation.
• Upsell beverages and other menu items to maximize guest satisfaction.

Responsibilities

• Greet guests as they enter the restaurant and assist with seating when needed.
• Take accurate food and beverage orders, including special requests.
• Ensure timely and accurate service and maintain table settings.
• Process payments promptly and reset tables for new guests.
• Respond to guest inquiries and resolve complaints with care and professionalism.

Education

High School diploma or equivalent

Job description

Atma Hotel Group is seeking a Restaurant Server for the Holiday Inn in Charlotte, NC. The candidate will greet guests, take orders, explain menu items, and upsell beverages to ensure a timely, professional dining experience in line with hotel standards.

Applicants should have at least a high school diploma, 1 year of food and beverage service, and be able to stand for long periods. Flexible hours including weekends and holidays are expected within a fast-paced environment.