Guest-Focused Restaurant Server | Service & Upsell Pro

Workstream; Charlotte (NC); On-site; USD 30,000 - 42,000; Full time

Job summary

Atma Hotel Group is seeking a Restaurant Server to deliver timely, professional service in our dining area. You will greet guests, explain menu items, take orders, and ensure guest satisfaction throughout the dining experience.

The role requires standing for long periods, occasionally lifting up to 30 pounds, and adhering to health codes and safety procedures while maintaining brand standards and exceptional service. Weekend shifts are common.

Qualifications

• High School diploma or equivalent.
• Must have at least 1 year prior food and beverage service experience.
• Must meet state age requirements to serve alcohol.
• Knowledge of health codes and safety procedures.
• Ability to lift up to 30 pounds and stand for long periods.

Responsibilities

• Greet guests politely and manage seating when needed.
• Provide accurate menu explanations, including ingredients and specials.
• Take orders accurately and upsell beverages when appropriate.
• Handle guest concerns promptly with professionalism and care.
• Clear and reset tables, maintain clean service area, and process payments.

Skills

Guest service excellence

Upselling

Customer interaction

Multitasking

Professional appearance

Flexible hours

Teamwork

Education

High School diploma or equivalent

Job description

Atma Hotel Group is seeking a Restaurant Server to deliver timely, professional service in our dining area. You will greet guests, explain menu items, take orders, and ensure guest satisfaction throughout the dining experience.

The role requires standing for long periods, occasionally lifting up to 30 pounds, and adhering to health codes and safety procedures while maintaining brand standards and exceptional service. Weekend shifts are common.