Flexible Hotel Server: Guest-First Service & Banquets

Winwood Hospitality Group; Raleigh (NC); On-site; USD 26,000 - 42,000; Full time

Job summary

Hilton in Raleigh, NC is seeking a hospitality-focused server to take orders, set up and deliver meals, and ensure guest satisfaction in a busy food & beverage environment.

Responsibilities include handling orders, answering guest questions, setting up service areas, and assisting with lounges and banquets as needed. A high school diploma or GED and strong English communication are preferred, with a flexible schedule including weekends and holidays.

Qualifications

• Ability to read & write in English and perform basic math.
• Excellent guest interaction and communication with customers.
• Experience in handling trays and serving in a food & beverage setting.

Responsibilities

• Take phone or in-person orders following hotel standards.
• Know basic menus and ingredients to answer guest questions.
• Set up trays and tables with condiments and service needs.
• Serve food and beverages and maintain proper temperatures.
• Be attentive to guest needs throughout service.
• Maintain professional appearance and punctual attendance.
• Assist in lounge and banquets operations as needed.
• Ensure safety and cleanliness of service areas.

Skills

English proficiency

Customer service

Tray handling

Following directions

Education

High School diploma or GED

Job description

Hilton in Raleigh, NC is seeking a hospitality-focused server to take orders, set up and deliver meals, and ensure guest satisfaction in a busy food & beverage environment.

Responsibilities include handling orders, answering guest questions, setting up service areas, and assisting with lounges and banquets as needed. A high school diploma or GED and strong English communication are preferred, with a flexible schedule including weekends and holidays.