Guest-Focused Front Desk Lead | Growth & Customer Service

Camping World; Hugo (MN); On-site; USD 19,000 - 24,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Employee Assistance Program

Roadside Assistance

Discounts

Tuition Reimbursement

On-the-job Training

Medical Insurance

Dental Insurance

Vision Insurance

Job summary

Camping World in Hugo, MN is seeking a friendly Receptionist to be the first point of contact for customers and set a positive tone for every visit. You will greet guests, answer calls, and guide them to the right team member, contributing to a welcoming, efficient front desk experience.

Ideal candidates will have a High School diploma, strong interpersonal skills, reliability, and the ability to multitask in a fast-paced environment.

Qualifications

• High School education or equivalent is required.
• Excellent interpersonal, presentation and relationship-building skills.
• Strong initiative and leadership abilities; ability to take charge of a situation.
• Strong sense of personal responsibility and reliability; team player.
• Strong organizational skills with multitasking ability.
• Computer skills including MS Office.

Responsibilities

• First point of contact for customers.
• Greet and welcome customers; set a positive tone for the customer experience.
• Check in VIP appointments and direct customers to the appropriate team member(s).
• Coordinate front desk activities including answering and directing incoming phone calls.
• Track incoming sales calls in our CRM.
• Maintain a strong work ethic with total commitment to success every day.
• Assist customers with any questions directed to the reception desk.
• Other duties as assigned.

Skills

Interpersonal skills

Initiative

Leadership

Reliability

Multitasking

MS Office

Education

High School education or equivalent

Job description

Camping World in Hugo, MN is seeking a friendly Receptionist to be the first point of contact for customers and set a positive tone for every visit. You will greet guests, answer calls, and guide them to the right team member, contributing to a welcoming, efficient front desk experience.

Ideal candidates will have a High School diploma, strong interpersonal skills, reliability, and the ability to multitask in a fast-paced environment.