Guest-Focused Front Desk Associate - Flexible Shifts

Sonesta Select Kansas City South Overland Park; Kansas City (MO); On-site; USD 18,000 - 26,000; Full time

Job summary

Sonesta Select Kansas City South Overland Park in Kansas City, MO is seeking a Hotel Front Desk Attendant for Am & Pm shifts. You will welcome guests, handle registration, and respond to service questions while coordinating with housekeeping and maintenance to ensure guest satisfaction.

This role requires strong multitasking, cash handling, and computer skills with MS Office applications. Flexible scheduling, including weekends and holidays, is expected to meet guest needs and support smooth

Qualifications

• Hospitality or customer service experience preferred but not required.
• Proficient with Internet tools and MS Office applications.
• Ability to stand, walk, and lift up to 25 pounds.
• Flexible schedule including weekends and holidays.
• Accurate cash handling and payment processing.

Responsibilities

• Welcome guests warmly and manage the registration process.
• Answer queries about hotel services, charges, dining, and directions.
• Handle check-ins, check-outs, and payment processing.
• Coordinate with housekeeping and maintenance to resolve concerns.
• Balance cash at end of shift and generate reports for next shift.

Skills

Guest service

Multitasking

Cash handling

Communication

Microsoft Office

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

PowerPoint

Internet software

Job description

Sonesta Select Kansas City South Overland Park in Kansas City, MO is seeking a Hotel Front Desk Attendant for Am & Pm shifts. You will welcome guests, handle registration, and respond to service questions while coordinating with housekeeping and maintenance to ensure guest satisfaction.

This role requires strong multitasking, cash handling, and computer skills with MS Office applications. Flexible scheduling, including weekends and holidays, is expected to meet guest needs and support smooth