Front Desk Guest Experience Associate (Flexible Schedule)

Crowne Plaza KC Downtown - Kansas City, MO; Kansas City (MO); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

Career Growth Opportunities

Same-day pay available

Flexible schedule

Employee Assistance Program

Reduced Room Rates

Employee discount

Job summary

A prominent hotel in Kansas City seeks a Front Desk Agent to greet guests, handle complaints, and manage reservations. The role involves maintaining high service standards and requires effective communication skills. Applicants need at least a high school diploma and the ability to work a flexible schedule. The position offers competitive pay and a range of benefits including career growth opportunities, same-day pay, and employee discounts.

Qualifications

• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Requires good communication skills, both verbal and written.
• Must have finger dexterity to operate office equipment.

Responsibilities

• Greet and welcome guests upon arrival.
• Respond to and resolve guest complaints.
• Ensure compliance with safety programs.
• Assist guests with luggage and hotel services.

Skills

Strong communication skills

Basic math skills

Problem-solving abilities

Education

High School diploma / Secondary qualification

Job description

A prominent hotel in Kansas City seeks a Front Desk Agent to greet guests, handle complaints, and manage reservations. The role involves maintaining high service standards and requires effective communication skills. Applicants need at least a high school diploma and the ability to work a flexible schedule. The position offers competitive pay and a range of benefits including career growth opportunities, same-day pay, and employee discounts.