Guest-Focused Front Desk Agent | Weekly Pay & Benefits

mcrhotels.com; Miami (FL); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Weekly Pay

Paid Time Off

Retirement Options

Health Insurance

Job summary

Hyatt Place Miami Airport East is seeking a Front Desk Agent to welcome guests, manage check-in/out with efficiency and hospitality at 3549 NW Le Jeune Rd, Miami. The role emphasizes guest relations, hotel knowledge, and teamwork to ensure a smooth arrival and departure experience.

The position requires a positive attitude, the ability to follow guidelines, and strong communication with guests and colleagues. Perks include weekly pay and benefits such as health-related options.

Qualifications

• Experience in hospitality or consumer-facing service preferred.
• Can-Do attitude and willingness to learn.
• Follow established guidelines and procedures.
• Work well under pressure in a fast-paced environment.
• Active listening and conflict resolution skills.
• Clear communication with guests and team members.
• Strong hospitality and guest service mindset.
• Must be 18 years or older.
• Willing to work varied shifts including evenings, nights, weekends and holidays.
• Punctuality: clock in/out as scheduled; breaks observed.

Responsibilities

• Check-in/Check-out efficiently and greet guests warmly.
• Maintain up-to-date knowledge of room rates and promotions.
• Receive and note incoming mail per shift checklist.

Skills

Guest relations

Positive attitude

Follow guidelines

Pace & pressure

Listening & conflict resolution

Communication skills

Hospitality & guest service

Age 18+

Shift flexibility

Time management

Clock-in/out discipline

Job description

Hyatt Place Miami Airport East is seeking a Front Desk Agent to welcome guests, manage check-in/out with efficiency and hospitality at 3549 NW Le Jeune Rd, Miami. The role emphasizes guest relations, hotel knowledge, and teamwork to ensure a smooth arrival and departure experience.

The position requires a positive attitude, the ability to follow guidelines, and strong communication with guests and colleagues. Perks include weekly pay and benefits such as health-related options.