Guest-Focused Front Desk Agent

Highgate; North Wales (Montgomery County); On-site; USD 21,000 - 28,000; Full time

Job summary

Highgate Hotels is hiring a Front Office Agent at the Courtyard Montgomeryville in North Wales, PA. The role involves welcoming guests, checking in and out, answering inquiries, and assisting with guest services to maximize occupancy and revenue.

Candidates should have a High School diploma, basic computer skills, and prior hospitality or customer service experience. A friendly, professional demeanor and strong communication are essential for success in this role.

Qualifications

• High School diploma or equivalent required.
• Experience in hotel or related field preferred.
• Computer experience required.

Responsibilities

• Handle check-ins and checkouts in a friendly, efficient manner.
• Balance and prepare closing shift paperwork.
• Maintain promotions and guest programs.

Skills

Customer service

Communication

Multitasking

Computer skills

Education

High School diploma

College coursework helpful

Job description

Highgate Hotels is hiring a Front Office Agent at the Courtyard Montgomeryville in North Wales, PA. The role involves welcoming guests, checking in and out, answering inquiries, and assisting with guest services to maximize occupancy and revenue.

Candidates should have a High School diploma, basic computer skills, and prior hospitality or customer service experience. A friendly, professional demeanor and strong communication are essential for success in this role.