Guest Services Specialist — Front Desk

Courtyard by Marriott Philadelphia Coatesville Exton; Coatesville (Chester County); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Competitive compensation

Employee benefits

Job summary

Courtyard by Marriott Philadelphia Coatesville Exton is looking for a Front Desk Agent to provide outstanding guest experiences. The successful candidate will manage check-in/check-out procedures, handle reservations, and assist guests with inquiries. Ideal applicants have a high school diploma, customer service experience, and excellent communication skills. Flexible shifts are required, including weekends and holidays. Join a respected organization offering competitive compensation and benefits.

Qualifications

• High school diploma or equivalent required.
• Previous experience in customer service or hospitality is advantageous.
• Strong communication and interpersonal skills.

Responsibilities

• Greet and welcome guests as they arrive at the hotel.
• Handle check-in and check-out procedures efficiently.
• Manage room reservations and accommodate guest requests.

Skills

Customer service

Communication skills

Multitasking

Problem-solving

Education

High school diploma or equivalent

Additional education in hospitality

Tools

Hotel management software

MS Office

Job description

Courtyard by Marriott Philadelphia Coatesville Exton is looking for a Front Desk Agent to provide outstanding guest experiences. The successful candidate will manage check-in/check-out procedures, handle reservations, and assist guests with inquiries. Ideal applicants have a high school diploma, customer service experience, and excellent communication skills. Flexible shifts are required, including weekends and holidays. Join a respected organization offering competitive compensation and benefits.