Guest-Focused Food Runner — Premium Hotel Dining

Mason Street Grill at Pfister; Milwaukee (WI); On-site; USD 11,000 - 14,000; Part time

Benefits offered by this job

Discounts on-site parking

Employee discounts

Paid time off

Job summary

Mason Street Grill at Pfister in Milwaukee is seeking a dedicated team member to deliver exceptional hospitality in a fast-paced, high-volume setting. You will help ensure guest satisfaction by delivering meals accurately and maintaining a welcoming, professional demeanor.

This part-time, hourly position offers competitive pay ($8.22/hour) and benefits such as paid time off, on-site parking discounts, and opportunities for growth within Marcus Hotels & Resorts.

Qualifications

• Ability to work in a fast-paced, high-volume restaurant environment.
• Excellent communication skills and a strong commitment to guest service and teamwork.
• Ability to stand and walk for extended periods and frequently lift and carry trays weighing up to 25 pounds.
• Availability to work a flexible schedule, including evenings, weekends, holidays, and special events.
• Previous restaurant experience is preferred but not required; a positive attitude, reliability, and willingness to learn are essential.

Responsibilities

• Deliver food orders quickly and accurately from the kitchen to guests while ensuring proper presentation and quality standards are maintained.
• Communicate effectively with servers, chefs, and kitchen staff to ensure seamless service and guest satisfaction.
• Assist in maintaining dining room cleanliness, including resetting tables, stocking service stations, and supporting overall restaurant operations.
• Verify food orders for accuracy, including accompaniments, modifications, and special dietary requests before delivery.
• Provide friendly, professional interactions with guests and respond promptly to requests while supporting the restaurant team during busy service periods.

Skills

Excellent communication skills

Guest service

Teamwork

Job description

Mason Street Grill at Pfister in Milwaukee is seeking a dedicated team member to deliver exceptional hospitality in a fast-paced, high-volume setting. You will help ensure guest satisfaction by delivering meals accurately and maintaining a welcoming, professional demeanor.

This part-time, hourly position offers competitive pay ($8.22/hour) and benefits such as paid time off, on-site parking discounts, and opportunities for growth within Marcus Hotels & Resorts.