Mason Street Grill Food Runner - Part Time

Pfister LLC; Milwaukee (WI); On-site; USD 9,600 - 12,000; Part time

Benefits offered by this job

Competitive pay

Early wage access

Paid time off

Discounted on-site self-parking

401(k) employer match

Free meal during shift

Room discounts at Marcus Hotels &

Discounts at Marcus Hotels &

Health and benefit packages for part‑t

Job summary

The Pfister Hotel in Milwaukee is seeking a friendly, high-energy hospitality professional to join Mason Street Grill as a part-time dining room team member. You will deliver meals promptly, maintain presentation standards, and provide warm, attentive service to guests.

Responsibilities include coordinating with servers and kitchen staff, keeping the dining area clean, and handling guest requests with professionalism. Prior restaurant experience is helpful but not required.

Qualifications

• Ability to work in a fast-paced, high-volume restaurant environment with attention to detail.
• Excellent communication and strong commitment to guest service and teamwork.
• Willingness to learn and adapt in a guest-facing role.

Responsibilities

• Deliver food orders quickly and accurately from the kitchen to guests while ensuring proper presentation and quality standards.
• Communicate effectively with servers, chefs, and kitchen staff to ensure seamless service and guest satisfaction.
• Assist in maintaining dining room cleanliness, including resetting tables and stocking service stations.
• Verify food orders for accuracy, including modifications and dietary requests before delivery.
• Provide friendly, professional interactions with guests and respond promptly to requests during busy periods.

Skills

Communication

Guest service

Teamwork

Attention to detail

Flexibility

Job description

Description

Do you take pride in delivering exceptional service and creating memorable dining experiences? Are you energized by the fast-paced atmosphere of one of Milwaukee's premier restaurants? If so, Mason Street Grill is looking for a dedicated individual to join our team and help uphold our reputation for outstanding hospitality, exceptional cuisine, and warm, genuine service.

Built in 1893, The Pfister Hotel in Milwaukee has been a hotel icon for over 130 years. As one of the best hotels in Milwaukee and the Midwest, we continue to celebrate a grand tradition of gracious service and impeccable style. The Pfister Hotel has received AAA Four Diamond hotel status for over 50 consecutive years.

What you will be doing

• Deliver food orders quickly and accurately from the kitchen to guests while ensuring proper presentation and quality standards are maintained.
• Communicate effectively with servers, chefs, and kitchen staff to ensure seamless service and guest satisfaction.
• Assist in maintaining dining room cleanliness, including resetting tables, stocking service stations, and supporting overall restaurant operations.
• Verify food orders for accuracy, including accompaniments, modifications, and special dietary requests before delivery.
• Provide friendly, professional interactions with guests and respond promptly to requests while supporting the restaurant team during busy service periods.

Position Requirements

• Ability to work in a fast-paced, high-volume restaurant environment while maintaining attention to detail.
• Excellent communication skills and a strong commitment to guest service and teamwork.
• Ability to stand and walk for extended periods and frequently lift and carry trays or items weighing up to 25 pounds.
• Availability to work a flexible schedule, including evenings, weekends, holidays, and special events.
• Previous restaurant experience is preferred but not required; a positive attitude, reliability, and willingness to learn are essential.

What's in it for you

• Competitive Pay, Early Wage Access, and Paid Time Off
• Discounted On-Site Self-Parking
• 401(k) employer match
• Access to Employee Assistance ProgramsCareer growth opportunities, with the ability to transfer between properties while maintaining service longevity.
• Complimentary, well-balanced meal every shift.
• Room discounts at Marcus Hotels & Resorts, Historic Hotels of America, and Preferred Hotel properties.
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golf courses, ski resorts, spas, and discounted movie tickets at Marcus Theaters
• Health and Benefit packages are available for full-time associates

Job Type: Part Time, Hourly

Pay Rate: $8.22

About Us

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Pfister Hotel is an Equal Opportunity Employer.