Guest-Centric Server — Premium Dining & Wine Service

The Pfister Hotel; Milwaukee (WI); On-site; USD 14,000 - 25,000; Part time

Benefits offered by this job

Competitive Pay, Early Wage Access, &

Discounted On-Site Self-Parking

401(k) employer match

Access to Employee Assistance Programs

Career growth opportunities across MHR

Complimentary, well-balanced meal each

Room discounts at Marcus Hotels &R

Job summary

The Pfister Hotel's Mason Street Grill in downtown Milwaukee is seeking passionate, service-oriented individuals for part-time, hourly roles. You will deliver exceptional food and beverage service, know menu offerings, and engage guests with confident, friendly service in a fast-paced setting.

Prior serving experience is preferred; wine knowledge is a plus. Competitive pay with benefits available for eligible associates.

Qualifications

• Passion for hospitality and outstanding guest service.
• Strong communication and interpersonal skills.
• Experience in fast-paced, high-volume restaurant environment; wine/beverage knowledge a plus.

Responsibilities

• Deliver exceptional food and beverage service while creating memorable guest experiences.
• Demonstrate thorough knowledge of menu offerings, daily specials, wine selections, and cocktail features to answer questions and make recommendations.
• Accurately take and enter guest orders with timely, efficient service throughout the dining experience.
• Build positive relationships with guests by anticipating needs and resolving concerns professionally.
• Maintain cleanliness and organization of assigned sections while following health and safety standards.

Job description

The Pfister Hotel's Mason Street Grill in downtown Milwaukee is seeking passionate, service-oriented individuals for part-time, hourly roles. You will deliver exceptional food and beverage service, know menu offerings, and engage guests with confident, friendly service in a fast-paced setting.

Prior serving experience is preferred; wine knowledge is a plus. Competitive pay with benefits available for eligible associates.