Guest-Focused Banker: Tech-Savvy Financial Guidance

JPMorganChase; Scottsdale (AZ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health care

Retirement plan

Tuition reimbursement

Mental health support

Financial coaching

Job summary

JPMorgan Chase is seeking an Associate Banker to deliver welcoming, attentive service and build trusted relationships with clients in a branch setting. You will help clients achieve financial goals by sharing product knowledge and guiding them through digital banking tools, while adhering to regulatory requirements.

You will contribute to the branch’s success by opening new accounts, servicing existing ones, and collaborating with team members to ensure a seamless customer experience.

Qualifications

• Ability to put clients first and exceed expectations
• Ability to build trusted relationships with clients
• Ability to engage clients and understand their needs
• Ability to resolve issues with attention to detail
• Ability to work with the team to deliver seamless service

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow
• Provide account servicing, maintenance, and new accounts in compliance with policies
• Educate clients on day-to-day banking and digital self-service options
• Build relationships by listening, asking questions, and sharing product knowledge
• Perform branch operations and cash handling in line with bank procedures

Skills

Client service

Relationship building

Communication

Team collaboration

Problem solving

Education

High school diploma or GED

Job description

JPMorgan Chase is seeking an Associate Banker to deliver welcoming, attentive service and build trusted relationships with clients in a branch setting. You will help clients achieve financial goals by sharing product knowledge and guiding them through digital banking tools, while adhering to regulatory requirements.

You will contribute to the branch’s success by opening new accounts, servicing existing ones, and collaborating with team members to ensure a seamless customer experience.