Guest-First Store Leader: Elevate Experience & Sales

majorsmanagement; Tennessee; On-site; USD 40,000 - 52,000; Full time

Job summary

Majors Management is seeking an Assistant Store Manager to oversee daily store operations onsite. You will train and develop a team delivering superior guest experiences while meeting sales goals.

Responsibilities include managing day-to-day operations, maintaining a guest-first culture, and modeling high-energy leadership. The role requires a flexible schedule and a focus on execution, cost control, and store profitability.

Qualifications

• Must have a people-first mentality; every team member and guest deserve a great experience.
• Skilled communicator able to explain complex issues clearly.
• Able to plan, prioritize, and handle ambiguity in a fast-paced environment.
• Good business acumen for store operations and profitability.
• Flexible schedule including days, nights, weekends and holidays.

Responsibilities

• Manage day to day store operations, including building, training, and developing a team that will provide consistent superior guest experience.
• Foster a culture where the primary focus will always be on the guests’ needs.
• Serve as a role model to team members in and outside of stores by consistently presenting a high energy, friendly attitude to team members and guests.
• Create an organized and process-oriented environment.
• Communicate company objectives so the store team understands how the strategy fits into daily operations.
• Clearly set expectations with employees and track results.
• Focus on execution and creating a systems culture in the store.
• Discipline to optimize results by efficient expense spending and thorough planning.
• Assist with monitoring financials and sales to understand current business.
• Assist with forecasting and analysis of business trends and functions within payroll, loss prevention, and controllable expenses in order to maximize store performance and profitability.

Skills

People-first mentality

Strong communication

Ambiguity handling

Business acumen

Flexible schedule

Education

High School diploma or GED

Retail experience 1-2 years

Job description

Majors Management is seeking an Assistant Store Manager to oversee daily store operations onsite. You will train and develop a team delivering superior guest experiences while meeting sales goals.

Responsibilities include managing day-to-day operations, maintaining a guest-first culture, and modeling high-energy leadership. The role requires a flexible schedule and a focus on execution, cost control, and store profitability.