Guest-First Restaurant Manager | Growth & Ops Leader

Dunkin' | Placido/Faulkner Network; Yarmouth (MA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive salary

Vacation time

Health and Dental Insurance

Free meals and drinks while you work

Tons of opportunity for growth

Job summary

Dunkin is seeking hard working individuals in Massachusetts to join our team. You will focus on guest service, ensuring fast, accurate service and maintaining a safe, clean restaurant environment.

You will hire, train and develop employees, communicate expectations, and help create a guest-first culture while achieving staffing goals, brand standards, and in-restaurant promotions. This role offers growth in a fast-paced Dunkin environment.

Qualifications

• Customer service focus with drive for results.
• Experience in hiring, training and developing staff.
• Ability to maintain brand standards and safety guidelines.

Responsibilities

• Hire, train and develop employees, communicating job expectations and providing feedback.
• Create and maintain a guest first culture in the restaurant.
• Ensure all shifts are staffed to achieve guest service goals.
• Maintain safe, secure, and healthy environment by following safety, food safety, and sanitation guidelines.
• Execute in-restaurant marketing promotions and new product roll-outs.
• Set sales goals and track results.

Skills

Customer service

Team leadership

Staff development

Communication

Safety compliance

Tools

POS systems

Job description

Dunkin is seeking hard working individuals in Massachusetts to join our team. You will focus on guest service, ensuring fast, accurate service and maintaining a safe, clean restaurant environment.

You will hire, train and develop employees, communicate expectations, and help create a guest-first culture while achieving staffing goals, brand standards, and in-restaurant promotions. This role offers growth in a fast-paced Dunkin environment.