Restaurant Manager: People-First Leader Driving Growth

Dunkin' | Placido/Faulkner Network; Bellingham (MA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Vacation time

Health and dental insurance

Free meals and drinks

Growth opportunities

Job summary

Dunkin' in Massachusetts is seeking hardworking individuals to join our fast-paced restaurant team and deliver great products to keep guests energized throughout their day.

You will hire, train and develop staff, uphold guest-first service standards, and ensure shifts are fully staffed to meet service goals, while following safety and sanitation guidelines and executing brand standards.

Qualifications

• Excellent customer service skills and guest focus.
• Ability to hire, train and develop staff with clear feedback.
• Strong communication and teamwork to support restaurant operations.

Responsibilities

• Maintain a customer service focus, passion for results, and a desire to develop a great team
• Hire, train and develop employees, communicating job expectations and providing feedback
• Create and maintain a guest first culture in the restaurant
• Ensure all shifts are appropriately staffed to achieve guest service goals
• Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws
• Ensure Brand standards and systems are executed
• Prepare and complete action plans; implement production, productivity, quality and guest service standards
• Control costs to help maximize profitability
• Execute all in-restaurant marketing promotions in a timely manner
• Execute new product roll-outs including team training, marketing and sampling
• Set sales goals and track results

Skills

Customer service

Team leadership

Communication

Job description

Dunkin' in Massachusetts is seeking hardworking individuals to join our fast-paced restaurant team and deliver great products to keep guests energized throughout their day.

You will hire, train and develop staff, uphold guest-first service standards, and ensure shifts are fully staffed to meet service goals, while following safety and sanitation guidelines and executing brand standards.