Guest-First Restaurant Manager | Growth & Team Leadership

Dunkin' | Placido/Faulkner Network; Brewster (MA); On-site; USD 30,000 - 45,000; Part time

Benefits offered by this job

Competitive salary

Vacation time

Health and Dental Insurance

Free meals and drinks while you work

Growth opportunities

Job summary

Dunkin' is seeking hardworking, enthusiastic team members in Brewster, MA to deliver fast, friendly service and a great guest experience. You will uphold brand standards, train new teammates, and contribute to a positive, high-energy environment on the floor and behind the counter.

As part of our crew, you’ll help achieve guest service goals, support safety and sanitation guidelines, handle in-store promotions, and participate in production and teamwork to maximize guest satisfaction and store

Responsibilities

• Maintain a customer service focus, passion for results, and a desire to develop a great team
• Hire, train and develop employees, communicating job expectations and providing feedback
• Create and maintain a guest first culture in the restaurant
• Ensure all shifts are appropriately staffed to achieve guest service goals
• Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws
• Ensure Brand standards and systems are executed
• Prepare and complete action plans; implement production, productivity, quality and guest service standards
• Control costs to help maximize profitability
• Execute all in-restaurant marketing promotions in a timely manner
• Execute new product roll-outs including team training, marketing and sampling
• Set sales goals and track results

Job description

Dunkin' is seeking hardworking, enthusiastic team members in Brewster, MA to deliver fast, friendly service and a great guest experience. You will uphold brand standards, train new teammates, and contribute to a positive, high-energy environment on the floor and behind the counter.

As part of our crew, you’ll help achieve guest service goals, support safety and sanitation guidelines, handle in-store promotions, and participate in production and teamwork to maximize guest satisfaction and store