Restaurant Leader: Growth & Guest Experience Champion

Dunkin' | Placido/Faulkner Network; Harwich (MA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive salary

Vacation time

Health insurance

Dental insurance

Free meals

Free drinks

Growth opportunities

Job summary

Dunkin' in Harwich, MA is seeking energetic team members to deliver fast, friendly service and maintain a guest-first culture. You will hire, train, and develop staff, set goals, and ensure high standards in food safety and brand execution.

Join a fun, fast-paced environment with competitive pay, benefits, and opportunities for growth. You’ll contribute to promotions, manage scheduling, and help maximize guest satisfaction on every shift.

Responsibilities

• Maintain a customer service focus, passion for results, and a desire to develop a great team
• Hire, train and develop employees, communicating job expectations and providing feedback
• Create and maintain a guest first culture in the restaurant
• Ensure all shifts are appropriately staffed to achieve guest service goals
• Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws
• Ensure Brand standards and systems are executed
• Prepare and complete action plans; implement production, productivity, quality and guest service standards
• Control costs to help maximize profitability
• Execute all in-restaurant marketing promotions in a timely manner
• Execute new product roll-outs including team training, marketing and sampling
• Set sales goals and track results

Job description

Dunkin' in Harwich, MA is seeking energetic team members to deliver fast, friendly service and maintain a guest-first culture. You will hire, train, and develop staff, set goals, and ensure high standards in food safety and brand execution.

Join a fun, fast-paced environment with competitive pay, benefits, and opportunities for growth. You’ll contribute to promotions, manage scheduling, and help maximize guest satisfaction on every shift.