Guest-First Hospitality Security Agent

Millennium Hotels and Resorts; Anchorage (AK); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

401(k) match

Hotel room discounts

Employee Assistance Program

Job summary

Lakefront Anchorage, part of Millennium Hotels & Resorts, is seeking a Security Agent to join our team onsite in Anchorage, AK. You will help create a safe, welcoming environment for guests and colleagues, patrolling the premises and responding to incidents with professionalism.

Ideal candidates bring a passion for hospitality, strong communication, and the ability to handle fast-paced situations with a solutions-focused mindset.

Qualifications

• Passion for hospitality and delivering exceptional service.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced, dynamic environment.
• Solutions-oriented mindset with attention to detail.
• Flexibility to work varied schedules, including evenings, weekends, and holidays.

Responsibilities

• Patrol the entire facility to ensure a safe environment for guests, patrons, and staff.
• Write incident and accident reports.
• Participate in security investigations as required by management.
• Process items lost by guests, employees and visitors.
• Maintain order and respond to emergencies calmly and effectively.
• Handle violations of hotel policy and safety concerns as warranted.
• Monitor life safety systems and building layout.
• Escort guests and employees to parking areas as needed.

Skills

Hospitality passion

Communication skills

Fast-paced environment

Solutions oriented

Schedule flexibility

Education

High school diploma or equivalent

Job description

Lakefront Anchorage, part of Millennium Hotels & Resorts, is seeking a Security Agent to join our team onsite in Anchorage, AK. You will help create a safe, welcoming environment for guests and colleagues, patrolling the premises and responding to incidents with professionalism.

Ideal candidates bring a passion for hospitality, strong communication, and the ability to handle fast-paced situations with a solutions-focused mindset.