Guest-Focused Security Agent

Millennium & Copthorne Hotels; Anchorage (AK); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

401(k) Retirement Plan with Company/No

Hotel Room Discounts across our global

Employee Assistance Program (EAP)

Job summary

Lakefront Anchorage, part of Millennium Hotels & Resorts, is seeking a Security Agent to safeguard guests and property while delivering warm, hospitality-driven service in Alaska's scenic setting. You will patrol the premises, write incident reports, assist investigations, process items lost by guests, and coordinate emergency responses with calm professionalism.

Excellent communication, guest focus, and flexibility to work evenings, weekends, and holidays are essential.

Qualifications

• High school diploma or equivalent.
• Experience in security or hospitality is a plus.
• Strong written and verbal communication skills.

Responsibilities

• Patrol the facility to ensure guest and staff safety.
• Write incident and accident reports clearly and promptly.
• Participate in investigations as required by management.
• Process items lost by guests, employees, and visitors.
• Maintain order and respond to emergencies calmly and effectively.
• Escort guests and staff as needed to ensure safety.

Skills

Patience

Diplomacy

Written reports

Communication

Guest service

English proficiency

Education

High school diploma or equivalent

Job description

Lakefront Anchorage, part of Millennium Hotels & Resorts, is seeking a Security Agent to safeguard guests and property while delivering warm, hospitality-driven service in Alaska's scenic setting. You will patrol the premises, write incident reports, assist investigations, process items lost by guests, and coordinate emergency responses with calm professionalism.

Excellent communication, guest focus, and flexibility to work evenings, weekends, and holidays are essential.