Seasonal Guest Experience Specialist

Millennium & Copthorne Hotels plc; Anchorage (AK); On-site; USD 21,000 - 26,000; Part time

Job summary

The Lakefront Anchorage Hotel is seeking a part-time seasonal Guest Service Agent to join our team in Anchorage, Alaska. This role involves registering guests, assigning rooms, settling accounts, and coordinating with other departments to ensure guest satisfaction.

Excellent customer service and a friendly, professional approach are essential. Responsibilities include promoting hotel services and area attractions, handling reservations, and maintaining accurate records with a focus on 100% guest

Qualifications

• High School Diploma required.
• Prior guest service experience preferred (at least six months).
• Ability to write routine reports and correspondences.

Responsibilities

• Register guests, assign rooms, and settle accounts.
• Coordinate with other departments to satisfy guest requests.
• Promote hotel services and local attractions.
• Maintain calm and professional demeanor during busy periods.

Skills

Guest service

Cash handling

Communication

Teamwork

Multitasking

Education

High School Diploma

Tools

OPERA/PMS Systems

Microsoft Office Suite

Job description

The Lakefront Anchorage Hotel is seeking a part-time seasonal Guest Service Agent to join our team in Anchorage, Alaska. This role involves registering guests, assigning rooms, settling accounts, and coordinating with other departments to ensure guest satisfaction.

Excellent customer service and a friendly, professional approach are essential. Responsibilities include promoting hotel services and area attractions, handling reservations, and maintaining accurate records with a focus on 100% guest