Guest-First Food & Beverage Lead

UDF; Hamilton (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

United Dairy Farmers in Hamilton, OH seeks a Food & Beverage Lead to oversee safe, clean, and stocked foodservice areas, ensure proper SOPs, and support sales growth across in-store food offerings. This role ensures compliance with state laws for alcohol and tobacco sales, trains staff on food safety, and maintains equipment and logs to guarantee quality guest experiences per The Hi Five Guest Experience.

The Food Lead collaborates with management to keep product availability, manages ordering,

Qualifications

• Ability to speak, hear and understand spoken English well enough to communicate effectively with customers.
• Ability to become Food Safety certified subject to state regulations.
• Ability to operate store equipment and complete required records.

Responsibilities

• Turn on Roller Grill, stock per Production Guide, ensure all products correctly dated and food safe.
• Prepares fresh condiments for use utilizing correct foodservice dating procedures.
• Turn on HTG Oven & HTG Warmer, prepare sandwiches per Production Guide & SOPs, and place on warmer ensuring correct expiration times on all products.
• Maintains temperature logs for all foodservice areas, including Dipside.
• Maintains product availability for prepared food areas Monday-Friday, 5AM-12PM.
• Is able to prepare Dipside area in the morning to have ice cream stocked and in proper conditions for guest consumption.
• Ensures ordering of Foodservice Supplies is completed to eliminate Out of Stocks for foodservice products, condiments, supplies and other components.
• Completes wash, rinse and sanitizing activities for all foodservice smallwares to ensure food safety.
• Maintains cleanliness of sales area where foodservice products are located.
• Keeps up to date with all program changes and SOPs.
• Works with management to ensure all associates are trained and able to execute all foodservice programs while on shift.

Skills

Customer service

Food safety knowledge

Cash handling

Team leadership

English communication

Job description

United Dairy Farmers in Hamilton, OH seeks a Food & Beverage Lead to oversee safe, clean, and stocked foodservice areas, ensure proper SOPs, and support sales growth across in-store food offerings. This role ensures compliance with state laws for alcohol and tobacco sales, trains staff on food safety, and maintains equipment and logs to guarantee quality guest experiences per The Hi Five Guest Experience.

The Food Lead collaborates with management to keep product availability, manages ordering,