Guest-First Bus Person in Fast-Paced Entertainment

Hollywood Casino at Charles Town Races; Charles Town (WV); Presencial; USD 17.000 - 22.000; Tempo integral

Resumo da vaga

PENN Entertainment is seeking team members for the Charles Town location to deliver top-notch guest experiences in a fast-paced dining environment. Applicants must meet licensing, certification, and physical requirements while upholding safety and service standards.

The role involves strong customer interaction, adherence to PPE guidelines, and the ability to support dining room operations from opening to closing shifts, with a focus on food quality and guest satisfaction.

Qualificações

• Must be at least twenty one (21) years of age.
• Ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers.
• Ability to print and speak simple sentences, and read a guest check.
• Must qualify for licensing with the West Virginia Racing Commission.
• Must be able to obtain proper Food Handler Certification.
• Must be TIPS certified.
• While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.
• While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions. The employee is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, extreme cold, and extreme heat.

Responsabilidades

• Greets guests with a warm, friendly smile and greeting.
• Deliver ACES Guest Service to every guest during all interactions.
• Maintain professional grooming, appearance, and act as a role model per policy.
• Carry dirty dishes from dining room to kitchen and wipe tabletops and chairs per health standards.
• Assist server with guest’s dining experience and support opening/closing duties.
• Perform other duties as assigned by dining room management or supervisors.

Descrição da vaga

PENN Entertainment is seeking team members for the Charles Town location to deliver top-notch guest experiences in a fast-paced dining environment. Applicants must meet licensing, certification, and physical requirements while upholding safety and service standards.

The role involves strong customer interaction, adherence to PPE guidelines, and the ability to support dining room operations from opening to closing shifts, with a focus on food quality and guest satisfaction.