Guest Experience Bus Person — Fast-Paced Dining & Growth

Hollywood Casino Charles Town; Charles Town (WV); On-site; USD 17,000 - 25,000; Full time

Job summary

Hollywood Casino Charles Town in West Virginia is seeking a friendly and professional dining room server to greet guests, take orders, and ensure a memorable dining experience. You will deliver meals, maintain clean tables, and assist with service while upholding safety and wellness standards.

Responsibilities include delivering high-quality guest service, supporting team members, and following department policies.

Qualifications

• Must be 21+ years old to qualify for licensing.
• Ability to read and perform simple math for guest checks and payments.
• Must be able to obtain required Food Handlers Certification and TIPS certification.

Responsibilities

• Greet guests with a warm, friendly smile and provide ACES Guest Service.
• Take beverage and food orders, deliver items, and assist servers as needed.
• Maintain cleanliness and set tables according to health standards.
• Support dining room operations and complete opening/closing duties.
• Follow PPE and safety guidelines to safeguard teammates and guests.

Skills

Guest service

Cash handling

Job description

Hollywood Casino Charles Town in West Virginia is seeking a friendly and professional dining room server to greet guests, take orders, and ensure a memorable dining experience. You will deliver meals, maintain clean tables, and assist with service while upholding safety and wellness standards.

Responsibilities include delivering high-quality guest service, supporting team members, and following department policies.