Expeditor – Fast-Paced Guest Service

PENN Entertainment, Inc.; Alton (IL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Job summary

PENN Entertainment, Inc. is seeking a hospitality-minded team member to greet guests, seat parties, and ensure a positive dining experience. You will provide menu and beverage information, assist servers, and help with to-go orders while keeping areas clean and organized.

The role requires strong communication, reliability, and a customer-first approach in a fast-paced environment. Join a dynamic team where service quality and compliance matter daily.

Qualifications

• Experience delivering friendly, accurate guest service.
• Ability to read and follow instructions in a fast-paced setting.
• Excellent communication and interpersonal skills.

Responsibilities

• Greet guests promptly and promote outstanding service.
• Assist in seating guests using fair rotation among servers.
• Interact with guests to share information on beverages and menu items.
• Prepare and deliver to-go orders and ensure order accuracy.
• Maintain a clean, stocked work station and assist with closing duties.
• Follow safety, sanitation and gaming regulations at all times.

Skills

Customer service

Guest greeting

Team player

Attention to detail

Education

High school diploma or GED

Tools

Micros POS

Job description

PENN Entertainment, Inc. is seeking a hospitality-minded team member to greet guests, seat parties, and ensure a positive dining experience. You will provide menu and beverage information, assist servers, and help with to-go orders while keeping areas clean and organized.

The role requires strong communication, reliability, and a customer-first approach in a fast-paced environment. Join a dynamic team where service quality and compliance matter daily.