Guest-First Banking Associate | Client Care & Tech Savvy

Next Frontier Capital; Boyne City (MI); On-site; USD 42,000 - 54,000; Full time

Job summary

Chase is a leading financial services firm dedicated to delivering exceptional client experiences. As an Associate Banker, you will represent our brand with hospitality, using modern banking solutions and friendly service to help clients achieve their financial goals.

You will greet clients, open accounts, educate on Chase Mobile App and digital tools, and collaborate with the branch team to meet client needs.

Qualifications

• Client service experience or comparable experience.
• Ability to engage clients and communicate clearly.
• Strong teamwork and collaboration with branch staff.
• Comfort with learning and explaining banking products and digital tools.
• Attention to detail and adherence to policies.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open new accounts and service existing ones while following policies.
• Educate clients on Chase Mobile App, Chase.com, and ATMs.
• Build relationships through active listening and product knowledge.
• Perform branch operations, including cash handling and device management.

Skills

Client service experience

Engage clients

Effective communication

Team collaboration

Learning new products

Education

High school diploma or GED

Job description

Chase is a leading financial services firm dedicated to delivering exceptional client experiences. As an Associate Banker, you will represent our brand with hospitality, using modern banking solutions and friendly service to help clients achieve their financial goals.

You will greet clients, open accounts, educate on Chase Mobile App and digital tools, and collaborate with the branch team to meet client needs.