Client-First Banker Associate | Tech-Savvy & Service Oriented

Next Frontier Capital; Salinas (CA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Wellness centers on-site

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase is seeking an Associate Banker to welcome clients, deliver attentive service, and help them achieve their financial goals. You will greet customers, manage lobby flow, open accounts, and guide them through Chase Mobile App and online banking.

You will build trusted relationships through empathetic interactions, clearly explain products, and collaborate with team members to ensure a seamless customer experience. This role emphasizes hospitality and compliance with banking regulations.

Qualifications

• Prioritize client needs and deliver attentive, welcoming service.
• Build trusted client relationships with genuine care.
• Engage clients with clear, polite communication to understand and assist.
• Resolve client issues promptly with attention to detail.
• Collaborate with branch team to elevate the client experience.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Provide account servicing, openings, and compliance with policies and regulations.
• Educate clients on day-to-day banking and digital self-service tools.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Handle branch operations including cash devices while adhering to policies.

Skills

Client service

Communication

Empathy

Teamwork

Tech aptitude

Education

High School diploma or GED

Job description

Chase is seeking an Associate Banker to welcome clients, deliver attentive service, and help them achieve their financial goals. You will greet customers, manage lobby flow, open accounts, and guide them through Chase Mobile App and online banking.

You will build trusted relationships through empathetic interactions, clearly explain products, and collaborate with team members to ensure a seamless customer experience. This role emphasizes hospitality and compliance with banking regulations.