Guest-First Banker: Tech-Savvy Client Care

Next Frontier Capital

Stockton (CA)

On-site

USD 42,000 - 56,000

Full time

6 days ago

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Benefits offered by this job

Competitive total rewards package

Health care coverage

Retirement savings plan

Job summary

Chase is seeking an Associate Banker to deliver exceptional client experiences in a branch environment. You will greet clients, open accounts, and educate customers on digital banking tools like the Chase Mobile App and Chase.com, while building trusted relationships and collaborating with team members.

The role emphasizes hospitality, compliance with banking policies, and leveraging technology to meet client needs. Join a leading financial services firm dedicated to diversity and inclusion.

Qualifications

Client service experience or similar background required.
Able to build trusted relationships with clients.
Strong communication skills and ability to understand client needs.

Responsibilities

Create a welcoming environment and greet clients entering the branch.
Open new accounts and service existing ones in compliance with policies.
Educate clients on day-to-day banking using digital tools (Chase Mobile, Chase.com).
Build relationships by listening, asking questions, and collaborating with the team.
Assist with branch operations and cash handling as needed.

Skills

Client service

Relationship building

Communication

Empathy

Quick resolution

Team collaboration

Product knowledge

Education

High school diploma or GED

Tools

Chase Mobile App

Job description

The role emphasizes hospitality, compliance with banking policies, and leveraging technology to meet client needs. Join a leading financial services firm dedicated to diversity and inclusion.

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