Client-First Banker: Build Trust with Tech-Driven Banking

JPMorganChase; Holland (OH); On-site; USD 42,000 - 56,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver exceptional client experiences in our branch. You will greet clients, open accounts, and guide customers through everyday banking using Chase Mobile App and Chase.com while working with the team to meet financial goals.

The role focuses on helping clients achieve their financial objectives with a welcoming, knowledgeable service approach and a commitment to diversity and inclusion across the bank.

Qualifications

• Ability to put clients first and deliver attentive service.
• Ability to build trusted relationships with clients.
• Strong communication and listening skills to understand client needs.
• Ability to learn products and procedures quickly and accurately.

Responsibilities

• Create a welcoming environment by greeting clients and guiding them through the lobby.
• Provide account servicing, maintenance, and new account openings while following policies and laws.
• Assist clients with day-to-day banking using Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening, asking questions, and collaborating with the branch team to meet goals.
• Handle branch operations and cash devices in accordance with bank policies.

Skills

Client service

Relationship-building

Communication

Learning products

Team collaboration

Attention to detail

High school diploma

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver exceptional client experiences in our branch. You will greet clients, open accounts, and guide customers through everyday banking using Chase Mobile App and Chase.com while working with the team to meet financial goals.

The role focuses on helping clients achieve their financial objectives with a welcoming, knowledgeable service approach and a commitment to diversity and inclusion across the bank.