Guest-First Banker: Tech-Savvy Client Advocate

Testing Site - JPMC; Chagrin Falls (OH); On-site; USD 18,000 - 27,000; Part time

Job summary

Chase is seeking an Associate Banker in Ohio to deliver welcoming, customer‑focused service and introduce clients to our banking solutions. You will greet clients, handle transactions, help open accounts, and promote digital tools while building trusted relationships.

The role emphasizes attentiveness, teamwork, and a willingness to learn our product lineup and procedures, with emphasis on compliant and friendly service.

Qualifications

• Provide attentive, friendly service and build a welcoming environment.
• Develop trusted relationships with clients.
• Engage clients with clear, polite communication.
• Resolve client issues promptly with attention to detail.
• Collaborate with the team to deliver seamless service.
• Learn products, services, and banking procedures quickly.
• High school diploma or GED is required.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Assist with day-to-day transactions and open new accounts per policy.
• Educate clients on digital banking options like Chase Mobile App and ATMs.
• Build relationships by listening, empathizing, and sharing product knowledge.
• Perform branch operations and assist with cash devices as needed.

Skills

Client service

Relationship building

Communication

Attention to detail

Teamwork

Learning agility

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker in Ohio to deliver welcoming, customer‑focused service and introduce clients to our banking solutions. You will greet clients, handle transactions, help open accounts, and promote digital tools while building trusted relationships.

The role emphasizes attentiveness, teamwork, and a willingness to learn our product lineup and procedures, with emphasis on compliant and friendly service.