Client-First Banker: Build Relationships & Tech Solutions

JPMorganChase; Pepper Pike (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

Chase is hiring an Associate Banker in Ohio to deliver welcoming, attentive service and greet clients as they enter the branch. You will manage lobby flow, schedule meetings, open and service accounts, and promote digital banking tools.

You will build trusted relationships, educate clients on products, and partner with the team to help clients reach their financial goals while upholding bank policies.

Qualifications

• Client-focused service with a welcoming approach.
• Ability to build trusted relationships with clients.
• Clear communication to understand and help clients.
• Attention to detail in resolving issues and providing service.
• Willingness to learn products, services, and procedures.
• Cash handling experience is preferred.

Responsibilities

• Greet clients to create a welcoming environment and manage lobby flow using a tablet.
• Open new accounts and service existing ones while complying with policies and regulations.
• Educate clients on day-to-day banking and digital tools like Chase Mobile App.
• Build relationships through listening, empathy, and product knowledge with branch teams.
• Assist with branch operations and cash devices following bank procedures.

Skills

Client service experience

Relationship building

Engage clients

Resolve client issues

Elevate client experience

Learn products and procedures

Influence and educate customers totech

Cash handling experience

Education

High school diploma or GED

Job description

Chase is hiring an Associate Banker in Ohio to deliver welcoming, attentive service and greet clients as they enter the branch. You will manage lobby flow, schedule meetings, open and service accounts, and promote digital banking tools.

You will build trusted relationships, educate clients on products, and partner with the team to help clients reach their financial goals while upholding bank policies.