Client-First Banker Associate | Tech-Savvy Service

JPMorganChase; Mansfield (OH); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health insurance

On-site wellness centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase is seeking an Associate Banker in Mansfield, Ohio, to deliver exceptional client experiences and build trusted client relationships using the latest banking solutions. You will greet clients, explain products, and help them achieve their financial goals with friendly, attentive service.

The role emphasizes teamwork, product knowledge, and compliance while supporting branch operations and cash handling in a dynamic branch environment.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Exceed client expectations by servicing accounts and opening new accounts per policies.
• Assist clients with day-to-day banking using Chase Mobile App, Chase.com and ATMs.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations and cash handling while following bank procedures.

Skills

Client service experience

Strong communication

Empathy

Teamwork

Problem solving

Technology literacy

Education

High school diploma or GED equivalent

Job description

Chase is seeking an Associate Banker in Mansfield, Ohio, to deliver exceptional client experiences and build trusted client relationships using the latest banking solutions. You will greet clients, explain products, and help them achieve their financial goals with friendly, attentive service.

The role emphasizes teamwork, product knowledge, and compliance while supporting branch operations and cash handling in a dynamic branch environment.