Guest Experience & Workplace Services Lead

CBRE; Raritan (NJ); On-site; USD 60,000 - 63,000; Full time

Job summary

CBRE seeks a Workplace Experience Coordinator to deliver world-class service to employees and visitors at a designated building. You will be the first point of contact, greet guests, issue passes, and coordinate workplace services.

The role requires strong communication and organizational skills, basic MS Office knowledge, and the ability to work in the United States without visa sponsorship. Join CBRE to contribute to a proactive, service-driven workplace.

Qualifications

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products (Word, Excel, Outlook).
• Applicants must be currently authorized to work in the United States without visa sponsorship now or in the future.

Responsibilities

• First point of contact for all those entering the facility. Greet them warmly and issue visitor and parking passes.
• Answer the telephone professionally and assist with presentations or group Speaking.
• Arrange and confirm recreational, dining, and business activities for requests.
• Coordinate and execute workplace services including mail, office supplies, and onboarding.
• Acknowledge inquiries or complaints and provide professional customer service-driven solutions.
• Organize and manage on-site events, including space setup and teardown.
• Follow security and emergency procedures and coordinate with appropriate parties.
• Coordinate with vendors who supply services or goods to the workplace.
• Explain information clearly within the team and follow manager directions.
• Apply existing procedures to solve straightforward problems with limited discretion.

Skills

Communication

Organization

MS Office

Customer service

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

CBRE seeks a Workplace Experience Coordinator to deliver world-class service to employees and visitors at a designated building. You will be the first point of contact, greet guests, issue passes, and coordinate workplace services.

The role requires strong communication and organizational skills, basic MS Office knowledge, and the ability to work in the United States without visa sponsorship. Join CBRE to contribute to a proactive, service-driven workplace.