World-Class Workplace Experience Concierge

CBRE; Allen (TX); On-site; USD 42,000 - 52,000; Full time

Job summary

CBRE is seeking a Workplace Experience Coordinator to deliver world-class customer service to employees and visitors in a designated building. You will be the first point of contact, greet guests, manage passes, coordinate events, and oversee workplace services including mail, supplies, and onboarding, while maintaining security procedures and a welcoming environment.

Ideal candidates have 3–4 years of front desk or hospitality experience, strong communication skills, and the ability to work

Qualifications

• 3–4 years of front desk, concierge, customer service, or hospitality experience.

Responsibilities

• First point of contact for entrants; greet, issue passes, follow security protocols.
• Answer phone professionally; create presentations and speak to groups.
• Arrange and confirm recreational, dining, and business activities.
• Coordinate and execute workplace services including mail, office supply services, and onboarding.
• Acknowledge inquiries and provide professional customer-service solutions.
• Organize on-site events; secure space, setup/tear down, deliver supplies.
• Follow security and emergency procedures; ensure safety of all individuals.
• Coordinate with vendors supplying services or goods to the workplace.
• Explain information within the team; follow manager directions.
• Perform duties with clearly defined methods; limited discretion.

Skills

Front desk

Concierge

Customer service

Hospitality

Education

HS Diploma or GED

Tools

Scale AI

Google Docs

Slack

Jira

Job description

CBRE is seeking a Workplace Experience Coordinator to deliver world-class customer service to employees and visitors in a designated building. You will be the first point of contact, greet guests, manage passes, coordinate events, and oversee workplace services including mail, supplies, and onboarding, while maintaining security procedures and a welcoming environment.

Ideal candidates have 3–4 years of front desk or hospitality experience, strong communication skills, and the ability to work