Guest Experience & Workplace Concierge (Onsite)

Latham & Watkins LLP; Lancaster (CA); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Generous healthcare benefits

401k plan

Paid holidays and PTO

Mental health resources

Job summary

Latham & Watkins LLP is seeking a Hospitality Workplace Experience Agent to serve as the primary point of contact for personnel and guests. This role focuses on creating a professional environment and ensuring day-to-day office services. Responsibilities include managing client support, maintaining work areas, and assisting with technology needs.

Candidates should have at least three years of relevant experience and a high school diploma. The position offers a generous compensation package, including healthcare, retirement plans, and paid time off.

Qualifications

• Minimum of three (3) years of workplace experience or related experience.
• Working knowledge of health and safety standards and regulations.

Responsibilities

• Manage client support processes and collaborate across departments.
• Ensure workstations and collaboration spaces are well maintained.
• Prepare for the day in advance and prioritize multiple deadlines.
• Serve as an on-the-ground project manager for departmental connections.
• Protect and maintain confidentiality of sensitive information.

Skills

Client support management

Technology assistance

Workplace safety knowledge

Project management

Quality assurance

Education

High school diploma or equivalent

Tools

ServiceNow

MS Teams

Job description

Latham & Watkins LLP is seeking a Hospitality Workplace Experience Agent to serve as the primary point of contact for personnel and guests. This role focuses on creating a professional environment and ensuring day-to-day office services. Responsibilities include managing client support, maintaining work areas, and assisting with technology needs.

Candidates should have at least three years of relevant experience and a high school diploma. The position offers a generous compensation package, including healthcare, retirement plans, and paid time off.