Guest Experience & Workplace Concierge

Latham & Watkins LLP; Los Angeles (CA); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Healthcare and life insurance

401k plan

Paid holidays and PTO program

Well-being programs

Professional development programs

Employee discounts

Job summary

Latham & Watkins LLP is hiring a Hospitality Workplace Experience Agent in Downtown Los Angeles. This frontline position is key to delivering warm, professional client interactions and support. Responsibilities include managing client needs, ensuring workspace functionality, and maintaining quality service delivery.

The ideal candidate has a high school diploma, at least three years of relevant experience, and a willingness to learn new skills. Join a firm that values professional growth and offers comprehensive benefits, including healthcare and generous PTO.

Qualifications

• Minimum of three (3) years of workplace or related experience.
• Willingness to complete all tasks and grow professionally.

Responsibilities

• Manage client support processes and ensure quality service delivery.
• Maintain workstations and technology functionality.
• Prioritize tasks and perform quality checks on client requests.

Skills

Health and safety standards knowledge

Flexibility to learn new skills

Comfort with technology platforms

Education

High school diploma or equivalent

Job description

Latham & Watkins LLP is hiring a Hospitality Workplace Experience Agent in Downtown Los Angeles. This frontline position is key to delivering warm, professional client interactions and support. Responsibilities include managing client needs, ensuring workspace functionality, and maintaining quality service delivery.

The ideal candidate has a high school diploma, at least three years of relevant experience, and a willingness to learn new skills. Join a firm that values professional growth and offers comprehensive benefits, including healthcare and generous PTO.