Guest Experience & Workplace Concierge

Compass Group USA; Clayton (MO); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Job summary

Rapport, a specialized division of FLIK Hospitality Group, is hiring a Community Ambassador to create a warm, professional environment for clients and staff. The role serves as the primary reception contact for the office and C-suite and ensures all public areas meet high standards.

You will greet guests, support executives, and coordinate with vendors to deliver seamless service while maintaining office cleanliness and organization.

Qualifications

• Experience in client service or hospitality is preferred.
• Demonstrated ability to multitask in a fast-paced, public-facing environment.
• Excellent communication and interpersonal skills.

Responsibilities

• Provide high-level customer support as the main contact for employees, visitors, and executives.
• Greet guests professionally and maintain a welcoming experience.
• Maintain cleanliness and presentation across all office spaces.
• Restock supplies and keep kitchen areas tidy.
• Set up and arrange conference rooms for meetings.
• Coordinate with vendors to ensure seamless service delivery.
• Communicate daily updates to the team.
• Follow security, safety, and compliance procedures.

Skills

Customer service

Hospitality mindset

Communication skills

Attention to detail

Tools

Office software

Job description

Rapport, a specialized division of FLIK Hospitality Group, is hiring a Community Ambassador to create a warm, professional environment for clients and staff. The role serves as the primary reception contact for the office and C-suite and ensures all public areas meet high standards.

You will greet guests, support executives, and coordinate with vendors to deliver seamless service while maintaining office cleanliness and organization.