Guest Experience & Wax Sales Specialist

European Wax Center, Inc.; Watertown (MA); Presencial; USD 22.000 - 33.000; A tiempo parcial

Descripción de la vacante

European Wax Center, Inc. is seeking a friendly Guest Service/Sales Associate to create a warm, welcoming experience for guests. This role combines service with sales, educating guests on our wax pass options, promotions, and the benefits of regular visits.

You will greet guests, perform POS transactions, book reservations, and share product knowledge while upholding Artemis Wax standards and maintaining a clean front desk area. Prior retail or service experience is preferred.

Formación

• One year of related service or retail experience.
• Exceptional interpersonal and communication skills.
• Proficiency in point-of-sale systems and computer technology.
• Ability to adapt to varying guest personalities and remain calm under pressure.

Responsabilidades

• Greet guests with a friendly and inviting demeanor, setting a positive tone for their visit.
• Engage guests to understand needs, preferences, and skincare goals.
• Proactively educate guests on wax pass options, promotions, and benefits of regular waxing.
• Book reservations, resolve guest inquiries, and ensure satisfaction in a prompt manner.
• Maintain an organized front desk and lobby, upholding brand cleanliness standards.
• Share product knowledge with colleagues and guests to foster sales.
• Participate in ongoing training to improve brand knowledge and sales techniques.

Conocimientos

Interpersonal skills

Communication skills

POS systems proficiency

Customer service

Adaptability

Herramientas

Point-of-sale (POS) systems

Descripción del empleo

European Wax Center, Inc. is seeking a friendly Guest Service/Sales Associate to create a warm, welcoming experience for guests. This role combines service with sales, educating guests on our wax pass options, promotions, and the benefits of regular visits.

You will greet guests, perform POS transactions, book reservations, and share product knowledge while upholding Artemis Wax standards and maintaining a clean front desk area. Prior retail or service experience is preferred.