Guest Experience Valet & Concierge

BENCHMARK; Westlake (TX); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Weekly pay

Medical insurance

401k match

Tuition reimbursement

Free parking

Uniforms cleaned

Job summary

Benchmark Hospitality at Deloitte University Hotel & Conference Center in Westlake, TX is seeking a Front Services Agent. You will greet guests, unload luggage, and hand out room keys in a friendly, efficient manner, contributing to a seamless arrival and departure experience.

Responsibilities include valet parking, delivering items to rooms, providing hotel tours, and operating the guest shuttle. The role supports first impressions and guest satisfaction daily.

Qualifications

• Previous guest or customer service experience preferred.
• Texas Driver’s License with good driving record required.
• Must be over 21 years old for vehicle driving insurance purposes.

Responsibilities

• Greet guests as they arrive, unload luggage, and hand out hotel room keys and name badges.
• Provide a hotel tour to new guests explaining services and restaurants.
• Provide valet parking services to guests.
• Deliver items to guest rooms such as packages and laundry.
• Collect luggage and distribute on busy check out days.
• Drive company shuttle on various errands for guests.

Skills

Customer service

Driver's license

Shuttle driving

Job description

Benchmark Hospitality at Deloitte University Hotel & Conference Center in Westlake, TX is seeking a Front Services Agent. You will greet guests, unload luggage, and hand out room keys in a friendly, efficient manner, contributing to a seamless arrival and departure experience.

Responsibilities include valet parking, delivering items to rooms, providing hotel tours, and operating the guest shuttle. The role supports first impressions and guest satisfaction daily.