Hospitality Valet & Guest Services Associate

Towne Park, LLC.; Philadelphia (Philadelphia County); On-site; USD 15,000 - 18,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine

Job summary

Towne Park, LLC. is seeking a Guest Service Associate to deliver exceptional hospitality to guests, park and retrieve vehicles, and assist with luggage during arrival and departure.

The role emphasizes friendly, efficient service and accurate ticketing in a fast-paced environment at our location in Philadelphia. The position requires an eye for detail, basic math for revenue handling, and stellar customer service with a focus on guest satisfaction.

Qualifications

• High school diploma or GED required.
• Valid driver’s license for the state you are applying to work.
• One month related experience or training; or equivalent education and experience.
• Strong customer service skills and ability to read/write clear English.

Responsibilities

• Greet guests promptly and with a friendly, professional demeanor.
• Park and retrieve guest vehicles safely and efficiently.
• Assist guests with luggage and bell services as needed.
• Provide directions, taxis, reservations and local area information.
• Explain parking rates and retrieval procedures; issue/collect claim checks.
• Maintain accurate ticketing, guest folios, and vehicle location records.

Skills

Customer service

Guest interaction

Phone etiquette

Numerical literacy

Education

High school diploma or GED

Job description

Towne Park, LLC. is seeking a Guest Service Associate to deliver exceptional hospitality to guests, park and retrieve vehicles, and assist with luggage during arrival and departure.

The role emphasizes friendly, efficient service and accurate ticketing in a fast-paced environment at our location in Philadelphia. The position requires an eye for detail, basic math for revenue handling, and stellar customer service with a focus on guest satisfaction.