Valet & Guest Services Associate

Towne; Philadelphia (Philadelphia County); On-site; USD 11,000 - 15,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine

401k retirement savings plan

Job summary

Towne Park is seeking a Guest Service Associate in Philadelphia to provide outstanding hospitality services to guests, manage parking and luggage with care, and assist with inquiries during arrival and departure.

The role emphasizes friendly, efficient service, accuracy in ticketing and safety in vehicle handling, with open availability and opportunities to participate in benefits programs.

Qualifications

• High school diploma or GED.
• Must hold a valid driver’s license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable).
• One (1) month related experience and/or training; OR equivalent combination of education and experience.
• Knowledge of principles and processes for providing customer and personal services.

Responsibilities

• Maintains pleasant, friendly and professional demeanor with all guests and co-workers.
• Parks and retrieves vehicles and assists guests with luggage storage when needed.
• Explains parking rates and retrieval procedures to guests and handles ticket information.
• Asks for and uses directions, taxis, reservations and local area information as requested.

Skills

Guest services

English literacy

Money math

Time awareness

Education

High school diploma or GED

Job description

Towne Park is seeking a Guest Service Associate in Philadelphia to provide outstanding hospitality services to guests, manage parking and luggage with care, and assist with inquiries during arrival and departure.

The role emphasizes friendly, efficient service, accuracy in ticketing and safety in vehicle handling, with open availability and opportunities to participate in benefits programs.